FAQs

Frequently Asked Questions (FAQ) – AMZA

What is AMZA’s delivery time?  
At AMZA, we pride ourselves on fast delivery. All orders are shipped within 1 week from the purchase date, ensuring you receive your genuine leather footwear promptly.

Do you offer international shipping?  
Yes, we ship internationally to multiple destinations. Wherever you are, we aim to deliver your order quickly and reliably.

How do I track my order?  
Once your order is dispatched, you’ll receive a tracking number via email. Use it to follow your package and know exactly when it will arrive.

What is AMZA’s return policy?  
We want you to love your purchase. If you need to return an item, please refer to our return policy on the website for full instructions and eligibility details.

Can I cancel my order after purchase?  
If you need to cancel, please reach out to our support team within 24 hours of your purchase and we’ll help you through the process.

How do I find my shoe size?

Check our size chart available on the website. If you’re unsure, our customer support team is happy to assist.

Do you offer custom-made footwear?  
Not at the moment, but our wide selection includes various sizes and styles to suit different preferences.

Are your products ethically sourced?  
Yes. AMZA is committed to ethical sourcing and sustainable practices across our production process.

What payment methods do you accept?  
We accept credit cards, debit cards, Cash on Delivery (CoD), and other secure online payment options.

If you have any further questions, our customer support team is always here to help make your AMZA experience smooth and satisfying.